data/companies.json

[
  {
    "id": "acme",
    "name": "Acme Corporation",
    "domain": "acme.com",
    "industry": "SaaS",
    "size": 500,
    "pains": [
      "Low NPS scores in enterprise segment",
      "Customer churn increasing 15% YoY",
      "Support ticket volume overwhelming team",
      "No unified view of customer journey"
    ],
    "notes": [
      "Recently raised Series C funding",
      "Expanding into European market",
      "Current support stack is fragmented"
    ]
  },
  {
    "id": "techcorp",
    "name": "TechCorp Industries",
    "domain": "techcorp.io",
    "industry": "FinTech",
    "size": 1200,
    "pains": [
      "Regulatory compliance for customer communications",
      "Multi-channel support inconsistency",
      "Customer onboarding takes too long",
      "Poor personalization in customer interactions"
    ],
    "notes": [
      "IPO planned for next year",
      "Heavy investment in AI initiatives",
      "Customer base growing 40% annually"
    ]
  },
  {
    "id": "retailplus",
    "name": "RetailPlus",
    "domain": "retailplus.com",
    "industry": "E-commerce",
    "size": 300,
    "pains": [
      "Seasonal support spikes unmanageable",
      "Customer retention below industry average",
      "No proactive customer engagement",
      "Reviews and feedback not actionable"
    ],
    "notes": [
      "Omnichannel retail strategy",
      "Looking to improve post-purchase experience",
      "Current NPS score is 42"
    ]
  }
]