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INT000001
|
S01207
|
U00013
|
2025-03-25T11:14:35Z
|
train
|
web_app
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coding_assistant
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BR
|
AMER
|
pro
|
enterprise_team
|
creative_writer
|
meta
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llama-3.1-70b
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none
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positive
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none
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auto_resolved
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medium
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Can you help me debug this? I'm getting a Python error: `NullPointerException`. Can you explain what it means and how to fix it? A short, clear answer would be ideal.
|
Let's turn this into a reliable workflow. Goal: handle unit test mocking reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure...
| 988.617886
|
2025-03-25
| 11
| 1
| false
| true
| 0.4408
|
I'm getting a Python error: `NullPointerException`. Can you explain what it means and how to fix it?
|
You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant.
| true
|
83c939e9b891e505ac06548e158556e919317a64
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| true
|
INT000002
|
S01119
|
U00017
|
2025-02-23T04:08:56Z
|
val
|
mobile_app
|
customer_support
|
IN
|
APAC
|
free
|
individual
|
general_assistant
|
anthropic
|
claude-3.5-sonnet
| 0.806
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| 701
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formatting_error
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| false
| false
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|
none
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no_feedback
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enable_tools
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escalated_to_human
|
high
|
I'm stuck on this and need some guidance: Our customer is getting an error when trying to log in to their account. Can you help me debug this? Please explain step by step.
|
Let's break this down into actionable steps. Signal: formatting_error while working on missing feature. Quick diagnosis: Use constrained generation (schema-first prompt) and add unit tests for formatting....
| 930.485762
|
2025-02-23
| 4
| 6
| true
| false
| 1.7098
|
Our customer is getting an error when trying to log in to their account. Can you help me debug this?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
a52fb80193c7c0769c0836852624f4b025a04d2a
| 207
| true
|
INT000003
|
S00653
|
U00155
|
2025-02-25T17:31:08Z
|
train
|
web_app
|
brainstorming
|
GB
|
EMEA
|
free
|
team
|
code_assistant_secure
|
google
|
gemini-1.5-pro
| 0.412
| 0.898
| 1,024
| 425
| 131
| 556
| 1,196
| 0.17792
| 0.543
| true
|
safety_block
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| false
| true
| false
| false
| false
| 0
|
none
| null |
no_feedback
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| 0
|
manual_post_edit
|
abandoned
|
low
|
Context for you: Brainstorm taglines for a productivity app that helps engineers stay focused.
|
This is a common pattern; the fix is straightforward. Signal: safety_block while working on LLMOps dashboards. Quick diagnosis: Log the trigger category to tune your safety policy. Recommended actions: - Add timeouts and...
| 464.882943
|
2025-02-25
| 17
| 1
| false
| true
| 3.2443
|
Brainstorm taglines for a productivity app that helps engineers stay focused.
|
You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical.
| false
|
9886b059d7fa547dc6fd91d4a5c80abdb317022d
| 223
| true
|
INT000004
|
S00103
|
U00263
|
2025-03-14T17:42:16Z
|
train
|
web_app
|
content_writing
|
AU
|
APAC
|
free
|
team
|
creative_writer
|
google
|
gemini-1.5-pro
| 0.637
| 0.822
| 1,024
| 1,173
| 545
| 1,718
| 1,266
| 0.54976
| 0.888
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
high
|
I'm working on something and need help: Draft a friendly email announcing a small price increase to our existing customers. A short, clear answer would be ideal.
|
Here's what I'd implement in production. Goal: handle tool calling reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Use schema...
| 1,357.030016
|
2025-03-14
| 17
| 4
| false
| true
| 2.1523
|
Draft a friendly email announcing a small price increase to our existing customers.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| false
|
469eb15f8b08d9b4130e14a6c3888f14e335a854
| 236
| true
|
INT000005
|
S01553
|
U00118
|
2025-02-24T00:39:04Z
|
train
|
api
|
data_analysis
|
IN
|
APAC
|
enterprise
|
individual
|
support_strict
|
meta
|
llama-3.1-8b
| 0.414
| 0.949
| 512
| 65
| 431
| 496
| 833
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| 0.755
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|
none
| false
| false
| false
| false
| false
| false
| 2
|
email_send|knowledge_lookup
| 0
|
neutral
| false
| 0
|
none
|
auto_resolved
|
low
|
Quick question: I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. A short, clear answer would be ideal.
|
Let's turn this into a reliable workflow. Goal: handle safety flag rate reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Start by writing a small...
| 595.438175
|
2025-02-24
| 0
| 0
| false
| false
| 0.1508
|
I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
a15ac130f4f428f0efac738d5c68655674fccc6e
| 251
| true
|
INT000006
|
S00993
|
U00038
|
2025-02-21T08:23:26Z
|
train
|
api
|
customer_support
|
GB
|
EMEA
|
free
|
individual
|
general_assistant
|
meta
|
llama-3.1-70b
| 0.596
| 0.945
| 768
| 255
| 77
| 332
| 1,517
| 0.0664
| 0.927
| false
|
none
| false
| false
| false
| false
| false
| false
| 2
|
sql_query|workflow_orchestrator
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
low
|
Context for you: Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? A short, clear answer would be ideal.
|
Here's the clean way to approach it. Goal: handle data export request reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Add telemetry fields...
| 218.852999
|
2025-02-21
| 8
| 4
| false
| false
| 3.3117
|
Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
a52fb80193c7c0769c0836852624f4b025a04d2a
| 244
| true
|
INT000007
|
S00928
|
U00216
|
2025-02-21T07:15:08Z
|
train
|
web_app
|
content_writing
|
IN
|
APAC
|
enterprise
|
team
|
support_strict
|
local
|
custom-local-8b
| 0.636
| 0.893
| 1,024
| 528
| 949
| 1,477
| 2,135
| 0.00592
| 0.875
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 0
|
neutral
| false
| 0
|
none
|
auto_resolved
|
medium
|
Rewrite this paragraph in a clearer and more professional tone. Please explain step by step.
|
Let's turn this into a reliable workflow. Goal: handle tool calling reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Use schema validation (e.g.,...
| 691.803279
|
2025-02-21
| 7
| 4
| false
| false
| 0.5564
|
Rewrite this paragraph in a clearer and more professional tone.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| true
|
75b7366387b6cf4f5631ec9dd298a359e5bb9c1d
| 250
| true
|
INT000008
|
S01286
|
U00160
|
2025-02-05T15:31:31Z
|
train
|
api
|
customer_support
|
EG
|
EMEA
|
enterprise
|
team
|
support_strict
|
meta
|
llama-3.1-70b
| 0.385
| 0.911
| 256
| 1,248
| 65
| 1,313
| 808
| 0.2626
| 0.719
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
medium
|
Quick question: Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? Please explain step by step.
|
We can make this robust with a few changes. Goal: handle data export request reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from...
| 1,625
|
2025-02-05
| 15
| 2
| false
| true
| 19.2
|
Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
d029d0919f8e306d09ca7001d500c1e6f1c81007
| 216
| true
|
INT000009
|
S00864
|
U00414
|
2025-04-16T16:52:44Z
|
train
|
api
|
brainstorming
|
GB
|
EMEA
|
free
|
team
|
code_assistant_secure
|
meta
|
llama-3.1-8b
| 0.505
| 0.869
| 2,048
| 634
| 217
| 851
| 1,652
| 0.05108
| 0.843
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
high
|
Context for you: Give me ten creative ideas for a YouTube series about learning data science from scratch.
|
We can make this robust with a few changes. Goal: handle incident response automation reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. -...
| 515.133172
|
2025-04-16
| 16
| 2
| false
| true
| 2.9217
|
Give me ten creative ideas for a YouTube series about learning data science from scratch.
|
You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical.
| true
|
9886b059d7fa547dc6fd91d4a5c80abdb317022d
| 244
| true
|
INT000010
|
S01003
|
U00017
|
2025-03-28T10:07:54Z
|
train
|
internal_tool
|
internal_qa
|
IN
|
APAC
|
free
|
individual
|
support_strict
|
google
|
gemini-1.5-pro
| 0.592
| 0.93
| 1,024
| 965
| 285
| 1,250
| 3,052
| 0.4
| 0.638
| true
|
safety_block
| false
| false
| true
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 2
|
switch_model_family
|
auto_resolved
|
low
|
Quick question: Follow-up: the previous reply did not fully solve the issue. Summarise this internal security policy into three bullet points for non-technical employees. A short, clear answer would be ideal.
|
Let's make the behavior deterministic and observable. Signal: safety_block while working on provider degradation. Quick diagnosis: Refuse safely and offer a legitimate alternative or a high-level...
| 409.567497
|
2025-03-28
| 10
| 4
| false
| true
| 3.386
|
Follow-up: the previous reply did not fully solve the issue. Summarise this internal security policy into three bullet points for non-technical employees.
|
You are an internal knowledge assistant helping teammates navigate documentation, policies, and internal tools. Be precise, concise, and point to relevant information and next steps.
| false
|
4e3bb3b7c597daf93de3f611632f4c56cefdec0e
| 198
| true
|
INT000011
|
S00575
|
U00186
|
2025-04-19T07:14:45Z
|
train
|
slack
|
brainstorming
|
IN
|
APAC
|
free
|
enterprise_team
|
analytics_helper
|
openai
|
gpt-4.1
| 0.546
| 0.954
| 1,536
| 476
| 80
| 556
| 1,126
| 0.2224
| 0.76
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
high
|
Can you help me debug this? Brainstorm taglines for a productivity app that helps engineers stay focused. Please explain step by step.
|
Below is a practical plan you can execute. Goal: handle LLMOps dashboards reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Prefer simple...
| 493.783304
|
2025-04-19
| 7
| 5
| true
| false
| 5.95
|
Brainstorm taglines for a productivity app that helps engineers stay focused.
|
You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical.
| true
|
2df52d847c72d1f6b37061123acb53282123086b
| 246
| true
|
INT000012
|
S00434
|
U00375
|
2025-04-09T07:56:58Z
|
train
|
slack
|
data_analysis
|
BR
|
AMER
|
pro
|
team
|
support_strict
|
openai
|
gpt-4o-mini
| 0.163
| 0.957
| 2,048
| 1,278
| 239
| 1,517
| 888
| 0.03032
| 0.93
| false
|
none
| false
| false
| false
| false
| false
| false
| 2
|
email_send|knowledge_lookup
| 1
|
positive
| false
| 0
|
none
|
auto_resolved
|
low
|
Quick question: Help me compute the conversion rate per marketing channel and highlight the top 3 performers. Can you walk me through a good solution?
|
Here's the clean way to approach it. Goal: handle latency p95 reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for latency p95 and add tests before optimizing. -...
| 1,708.333333
|
2025-04-09
| 7
| 2
| false
| false
| 5.3473
|
Help me compute the conversion rate per marketing channel and highlight the top 3 performers.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
a15ac130f4f428f0efac738d5c68655674fccc6e
| 229
| true
|
INT000013
|
S00721
|
U00239
|
2025-03-26T09:21:58Z
|
train
|
web_app
|
content_writing
|
IN
|
APAC
|
free
|
individual
|
analytics_helper
|
google
|
gemini-1.5-pro
| 0.838
| 1
| 1,536
| 547
| 164
| 711
| 790
| 0.22752
| 0.77
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
medium
|
I'm working on something and need help: Write a concise product description for a new wireless mouse aimed at software developers.
|
Here's the clean way to approach it. Goal: handle A/B testing reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for A/B testing and add tests before optimizing. - Prefer simple...
| 900
|
2025-03-26
| 9
| 2
| false
| true
| 3.3354
|
Write a concise product description for a new wireless mouse aimed at software developers.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| false
|
9716fa3b2c6fe39ac0f75ddaad781dfa757a0de9
| 243
| true
|
INT000014
|
S01569
|
U00386
|
2025-02-10T08:04:10Z
|
train
|
web_app
|
content_writing
|
IN
|
APAC
|
free
|
individual
|
analytics_helper
|
meta
|
llama-3.1-70b
| 0.622
| 1
| 768
| 750
| 430
| 1,180
| 1,357
| 0.236
| 0.782
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
low
|
Draft a friendly email announcing a small price increase to our existing customers. I'd like a practical, engineering-focused answer.
|
Below is a decision-focused breakdown. Goal: handle tool calling reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Prefer simple baselines...
| 869.565217
|
2025-02-10
| 8
| 0
| false
| false
| 1.7442
|
Draft a friendly email announcing a small price increase to our existing customers.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| false
|
9716fa3b2c6fe39ac0f75ddaad781dfa757a0de9
| 243
| true
|
INT000015
|
S01102
|
U00385
|
2025-02-21T08:49:48Z
|
train
|
internal_tool
|
coding_assistant
|
EG
|
EMEA
|
free
|
team
|
creative_writer
|
openai
|
gpt-4o-mini
| 0.173
| 0.882
| 1,536
| 1,099
| 746
| 1,845
| 2,638
| 0.03692
| 0.835
| false
|
none
| false
| false
| false
| false
| false
| false
| 2
|
email_send|http_request
| 1
|
positive
| false
| 0
|
none
|
auto_resolved
|
high
|
I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet. I'd like a practical, engineering-focused answer.
|
Here's the clean way to approach it. Goal: handle rate limiting reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for rate limiting and add tests...
| 699.39348
|
2025-02-21
| 8
| 4
| false
| false
| 1.4732
|
I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet.
|
You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant.
| true
|
83c939e9b891e505ac06548e158556e919317a64
| 212
| true
|
INT000016
|
S00917
|
U00027
|
2025-04-02T16:41:28Z
|
train
|
web_app
|
customer_support
|
GB
|
EMEA
|
free
|
team
|
support_strict
|
local
|
custom-local-8b
| 0.554
| 0.964
| 1,536
| 874
| 378
| 1,252
| 1,357
| 0.005
| 0.98
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
medium
|
Our customer is getting an error when trying to log in to their account. Can you help me debug this? I'd like a practical, engineering-focused answer.
|
This is a common pattern; the fix is straightforward. Goal: handle slow responses reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Start by writing a small...
| 922.623434
|
2025-04-02
| 16
| 2
| false
| true
| 2.3122
|
Our customer is getting an error when trying to log in to their account. Can you help me debug this?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
d029d0919f8e306d09ca7001d500c1e6f1c81007
| 260
| true
|
INT000017
|
S01307
|
U00250
|
2025-04-28T02:49:12Z
|
train
|
web_app
|
internal_qa
|
IN
|
APAC
|
free
|
individual
|
code_assistant_secure
|
meta
|
llama-3.1-70b
| 0.556
| 0.878
| 1,024
| 902
| 439
| 1,341
| 953
| 0.2682
| 0.667
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
escalated_to_human
|
medium
|
Check this draft announcement for any confusing or inconsistent statements. I'd like a practical, engineering-focused answer.
|
I'll keep this concrete and measurable. Goal: handle safety flags reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for safety flags and add tests before optimizing. - Add telemetry...
| 1,407.135362
|
2025-04-28
| 2
| 0
| false
| false
| 2.0547
|
Check this draft announcement for any confusing or inconsistent statements.
|
You are an internal knowledge assistant helping teammates navigate documentation, policies, and internal tools. Be precise, concise, and point to relevant information and next steps.
| false
|
aa53b49d0d254b7716206a79226e020b55eab93b
| 248
| true
|
INT000018
|
S01086
|
U00404
|
2025-04-13T22:03:28Z
|
test
|
api
|
coding_assistant
|
IN
|
APAC
|
free
|
team
|
creative_writer
|
openai
|
gpt-4o-mini
| 0.153
| 0.929
| 256
| 987
| 256
| 1,243
| 1,465
| 0.02488
| 0.852
| false
|
none
| false
| false
| false
| false
| false
| false
| 2
|
http_request|sql_query
| 1
|
positive
| false
| 0
|
none
|
auto_resolved
|
medium
|
Write a small example that shows how to handle exceptions properly in Python. Can you walk me through a good solution?
|
This is a common pattern; the fix is straightforward. Goal: handle FastAPI endpoint design reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly....
| 848.464164
|
2025-04-13
| 22
| 6
| true
| false
| 3.8555
|
Write a small example that shows how to handle exceptions properly in Python.
|
You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant.
| true
|
83c939e9b891e505ac06548e158556e919317a64
| 247
| true
|
INT000019
|
S00625
|
U00318
|
2025-02-04T07:00:32Z
|
val
|
mobile_app
|
data_analysis
|
AU
|
APAC
|
enterprise
|
enterprise_team
|
general_assistant
|
anthropic
|
claude-3.5-sonnet
| 0.22
| 0.85
| 1,024
| 479
| 78
| 557
| 440
| 0.17824
| 0.792
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
abandoned
|
low
|
I'm stuck on this and need some guidance: Help me compute the conversion rate per marketing channel and highlight the top 3 performers.
|
I'll keep this concrete and measurable. Goal: handle token usage reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Use schema validation (e.g.,...
| 1,265.909091
|
2025-02-04
| 7
| 1
| false
| false
| 6.141
|
Help me compute the conversion rate per marketing channel and highlight the top 3 performers.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| false
|
0af51e7e9a94eeacb4db5e80369428b0b639dc4e
| 247
| true
|
INT000020
|
S00050
|
U00387
|
2025-02-10T07:54:33Z
|
train
|
api
|
customer_support
|
AE
|
EMEA
|
free
|
individual
|
code_assistant_secure
|
meta
|
llama-3.1-70b
| 0.748
| 0.882
| 1,536
| 534
| 228
| 762
| 1,162
| 0.1524
| 0.594
| true
|
tool_error
| false
| false
| false
| false
| true
| false
| 1
|
tool_invocation_failed
| -1
|
negative
| true
| 1
|
manual_post_edit
|
escalated_to_human
|
high
|
Can you help me debug this? Follow-up: the previous reply did not fully solve the issue. A user says they were double charged this month. Help me draft a clear explanation and next steps. A short, clear answer would be ideal.
|
We can make this robust with a few changes. Let's stabilize it. Signal: tool_error while working on unexpected charge. Quick diagnosis: Implement a fallback path when the tool is degraded. Recommended actions: - Introduce fallback routing...
| 655.765921
|
2025-02-10
| 7
| 0
| false
| false
| 2.3421
|
Follow-up: the previous reply did not fully solve the issue. A user says they were double charged this month. Help me draft a clear explanation and next steps.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
1a8e13c1d6c8047debb9a230bf3ae08524ccb884
| 241
| true
|
INT000021
|
S00214
|
U00116
|
2025-02-18T14:44:13Z
|
train
|
web_app
|
customer_support
|
BR
|
AMER
|
enterprise
|
individual
|
analytics_helper
|
google
|
gemini-1.5-pro
| 0.377
| 0.901
| 1,024
| 353
| 430
| 783
| 1,389
| 0.25056
| 0.862
| false
|
none
| false
| false
| false
| false
| false
| false
| 2
|
code_run|workflow_orchestrator
| 1
|
positive
| false
| 0
|
none
|
auto_resolved
|
medium
|
Context for you: I need a short, friendly reply to a customer who is asking about the status of their refund. I'd like a practical, engineering-focused answer.
|
Here's the clean way to approach it. Goal: handle data export request reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from...
| 563.714903
|
2025-02-18
| 14
| 1
| false
| true
| 0.8209
|
I need a short, friendly reply to a customer who is asking about the status of their refund.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
598eba0ae15195966a9835b68c542f0b34fb88e4
| 209
| true
|
INT000022
|
S00975
|
U00120
|
2025-04-30T16:16:27Z
|
train
|
web_app
|
brainstorming
|
GB
|
EMEA
|
free
|
individual
|
code_assistant_secure
|
openai
|
gpt-4.1
| 0.491
| 0.893
| 1,024
| 456
| 704
| 1,160
| 757
| 0.464
| 0.94
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
medium
|
I'm stuck on this and need some guidance: Suggest a few content ideas for our next newsletter aimed at early-stage startups. A short, clear answer would be ideal.
|
Let's turn this into a reliable workflow. Goal: handle knowledge base search reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Add telemetry fields...
| 1,532.364597
|
2025-04-30
| 16
| 2
| false
| true
| 0.6477
|
Suggest a few content ideas for our next newsletter aimed at early-stage startups.
|
You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical.
| true
|
9886b059d7fa547dc6fd91d4a5c80abdb317022d
| 251
| true
|
INT000023
|
S01472
|
U00439
|
2025-02-23T16:54:30Z
|
train
|
api
|
brainstorming
|
GB
|
EMEA
|
free
|
individual
|
internal_policy_qa
|
mistral
|
mistral-large
| 0.23
| 0.872
| 2,048
| 203
| 80
| 283
| 1,354
| 0.03396
| 0.964
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
abandoned
|
low
|
Quick question: Brainstorm taglines for a productivity app that helps engineers stay focused.
|
Let's turn this into a reliable workflow. Goal: handle developer productivity reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Use schema...
| 209.01034
|
2025-02-23
| 16
| 6
| true
| true
| 2.5375
|
Brainstorm taglines for a productivity app that helps engineers stay focused.
|
You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical.
| false
|
64f5ffde54eb84c78cab2d2147174c299cd15237
| 247
| true
|
INT000024
|
S00521
|
U00363
|
2025-04-16T14:44:56Z
|
train
|
web_app
|
brainstorming
|
FR
|
EMEA
|
pro
|
individual
|
general_assistant
|
google
|
gemini-1.5-pro
| 0.506
| 0.853
| 2,048
| 396
| 191
| 587
| 552
| 0.18784
| 0.682
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
low
|
Quick question: Brainstorm taglines for a productivity app that helps engineers stay focused. I'd like a practical, engineering-focused answer.
|
We can make this robust with a few changes. Goal: handle cost optimization reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for cost optimization and add tests before...
| 1,063.405797
|
2025-04-16
| 14
| 2
| false
| true
| 2.0733
|
Brainstorm taglines for a productivity app that helps engineers stay focused.
|
You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical.
| false
|
62cac6cf36e4ae3f199823b7f2ca46aa5e4a0aa7
| 234
| true
|
INT000025
|
S00228
|
U00388
|
2025-03-19T06:59:28Z
|
val
|
slack
|
customer_support
|
GB
|
EMEA
|
pro
|
individual
|
analytics_helper
|
google
|
gemini-1.5-pro
| 0.593
| 0.921
| 512
| 172
| 28
| 200
| 706
| 0.064
| 1
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 1
|
positive
| false
| 0
|
none
|
auto_resolved
|
low
|
I'm working on something and need help: I need a short, friendly reply to a customer who is asking about the status of their refund.
|
This is a common pattern; the fix is straightforward. Goal: handle data export request reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Start by writing a...
| 283.286119
|
2025-03-19
| 6
| 2
| false
| false
| 6.1429
|
I need a short, friendly reply to a customer who is asking about the status of their refund.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
598eba0ae15195966a9835b68c542f0b34fb88e4
| 260
| true
|
INT000026
|
S00849
|
U00196
|
2025-03-20T16:47:08Z
|
train
|
web_app
|
brainstorming
|
GB
|
EMEA
|
free
|
team
|
creative_writer
|
anthropic
|
claude-3.5-sonnet
| 0.343
| 0.968
| 768
| 22
| 241
| 263
| 1,223
| 0.08416
| 0.878
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 1
|
positive
| false
| 0
|
none
|
auto_resolved
|
medium
|
Give me ten creative ideas for a YouTube series about learning data science from scratch.
|
Let's break this down into actionable steps. Goal: handle knowledge base search reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for knowledge base search and add tests before...
| 215.044971
|
2025-03-20
| 16
| 3
| false
| true
| 0.0913
|
Give me ten creative ideas for a YouTube series about learning data science from scratch.
|
You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical.
| true
|
6f52c3b4cdce68aa614a61f324617ae8d0e91690
| 243
| true
|
INT000027
|
S00800
|
U00225
|
2025-03-06T19:56:22Z
|
train
|
internal_tool
|
data_analysis
|
AU
|
APAC
|
free
|
team
|
internal_policy_qa
|
meta
|
llama-3.1-70b
| 0.209
| 0.894
| 256
| 243
| 167
| 410
| 2,086
| 0.082
| 0.98
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
critical
|
I'm working on something and need help: I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. Can you walk me through a good solution?
|
Here's the clean way to approach it. Goal: handle latency p95 reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for latency p95 and add tests before...
| 196.548418
|
2025-03-06
| 19
| 3
| false
| false
| 1.4551
|
I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
62646e5a7026d4f68ab1867a730451326aa3b664
| 215
| true
|
INT000028
|
S01331
|
U00061
|
2025-02-04T01:17:36Z
|
train
|
web_app
|
data_analysis
|
EG
|
EMEA
|
pro
|
enterprise_team
|
analytics_helper
|
anthropic
|
claude-3.5-sonnet
| 0.145
| 0.91
| 2,048
| 1,046
| 698
| 1,744
| 638
| 0.55808
| 0.688
| false
|
none
| false
| false
| false
| false
| false
| false
| 3
|
code_run|sql_query|workflow_orchestrator
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
low
|
I'm working on something and need help: I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user. Can you walk me through a good solution?
|
Here's what I'd implement in production. Goal: handle token usage reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Prefer simple...
| 2,733.54232
|
2025-02-04
| 1
| 1
| false
| false
| 1.4986
|
I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
fbaac57cdb64395ff60fbf79b148e22caaff1431
| 234
| true
|
INT000029
|
S01379
|
U00384
|
2025-04-15T22:10:12Z
|
train
|
web_app
|
data_analysis
|
US
|
AMER
|
free
|
team
|
creative_writer
|
meta
|
llama-3.1-8b
| 0.192
| 0.838
| 1,536
| 555
| 456
| 1,011
| 626
| 0.06064
| 0.98
| false
|
none
| false
| false
| false
| false
| false
| false
| 1
|
sql_query
| 0
|
neutral
| false
| 0
|
none
|
auto_resolved
|
low
|
I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. Please explain step by step.
|
Let's make the behavior deterministic and observable. Goal: handle error rate reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for error rate and add tests before...
| 1,615.015974
|
2025-04-15
| 22
| 1
| false
| false
| 1.2171
|
I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
814335a175319858ca540d38bfcac020ec643c3f
| 230
| true
|
INT000030
|
S00699
|
U00011
|
2025-04-05T21:57:08Z
|
train
|
mobile_app
|
customer_support
|
BR
|
AMER
|
pro
|
team
|
analytics_helper
|
openai
|
gpt-4.1
| 0.427
| 0.929
| 1,024
| 1,075
| 230
| 1,305
| 1,872
| 0.522
| 0.971
| false
|
none
| false
| false
| false
| false
| false
| false
| 3
|
email_send|knowledge_lookup|vector_search
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
low
|
Quick question: I need a short, friendly reply to a customer who is asking about the status of their refund. A short, clear answer would be ideal.
|
Let's make the behavior deterministic and observable. Goal: handle missing feature reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Prefer simple baselines...
| 697.115385
|
2025-04-05
| 21
| 5
| true
| false
| 4.6739
|
I need a short, friendly reply to a customer who is asking about the status of their refund.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
598eba0ae15195966a9835b68c542f0b34fb88e4
| 261
| true
|
INT000031
|
S00883
|
U00426
|
2025-04-18T17:05:08Z
|
val
|
api
|
customer_support
|
FR
|
EMEA
|
free
|
team
|
general_assistant
|
meta
|
llama-3.1-70b
| 0.708
| 0.94
| 512
| 172
| 115
| 287
| 2,764
| 0.0574
| 0.747
| false
|
none
| false
| false
| false
| false
| false
| false
| 2
|
knowledge_lookup|sql_query
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
low
|
Can you help me debug this? I need a short, friendly reply to a customer who is asking about the status of their refund. Please explain step by step.
|
Let's break this down into actionable steps. Goal: handle data export request reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Use schema validation...
| 103.835022
|
2025-04-18
| 17
| 4
| false
| true
| 1.4957
|
I need a short, friendly reply to a customer who is asking about the status of their refund.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
a52fb80193c7c0769c0836852624f4b025a04d2a
| 253
| true
|
INT000032
|
S01035
|
U00203
|
2025-02-26T05:22:56Z
|
train
|
internal_tool
|
customer_support
|
IN
|
APAC
|
pro
|
individual
|
creative_writer
|
local
|
custom-local-8b
| 0.384
| 0.87
| 256
| 280
| 162
| 442
| 2,167
| 0.00176
| 0.899
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 1
|
positive
| false
| 0
|
none
|
auto_resolved
|
medium
|
I'm working on something and need help: I need a short, friendly reply to a customer who is asking about the status of their refund.
|
Here are the guardrails I'd put in place. Goal: handle slow responses reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for slow responses and add tests before optimizing. - Use schema...
| 203.96862
|
2025-02-26
| 5
| 2
| false
| false
| 1.7284
|
I need a short, friendly reply to a customer who is asking about the status of their refund.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
7a490bfafd7436aea43a528e9fe4cb6db10b9a6b
| 251
| true
|
INT000033
|
S01160
|
U00201
|
2025-03-17T16:38:15Z
|
train
|
internal_tool
|
customer_support
|
US
|
AMER
|
pro
|
individual
|
analytics_helper
|
google
|
gemini-1.5-pro
| 0.612
| 0.827
| 768
| 1,579
| 594
| 2,173
| 898
| 0.69536
| 0.571
| true
|
formatting_error
| false
| false
| false
| true
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
enable_tools
|
escalated_to_human
|
medium
|
Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? I'd like a practical, engineering-focused answer.
|
Here's the clean way to approach it. Signal: formatting_error while working on slow responses. Quick diagnosis: Use constrained generation (schema-first prompt) and add unit tests for...
| 2,419.821826
|
2025-03-17
| 16
| 0
| false
| true
| 2.6582
|
Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
598eba0ae15195966a9835b68c542f0b34fb88e4
| 186
| true
|
INT000034
|
S00852
|
U00220
|
2025-03-07T22:48:02Z
|
train
|
web_app
|
data_analysis
|
IN
|
APAC
|
free
|
individual
|
general_assistant
|
openai
|
gpt-4.1
| 0.277
| 0.873
| 512
| 914
| 262
| 1,176
| 1,837
| 0.4704
| 0.706
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 1
|
positive
| false
| 0
|
none
|
auto_resolved
|
low
|
Quick question: I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user.
|
Here are the guardrails I'd put in place. Goal: handle token usage reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for token usage and add tests before optimizing. -...
| 640.174197
|
2025-03-07
| 22
| 4
| false
| false
| 3.4885
|
I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
0af51e7e9a94eeacb4db5e80369428b0b639dc4e
| 234
| true
|
INT000035
|
S00632
|
U00273
|
2025-02-21T07:42:36Z
|
train
|
slack
|
coding_assistant
|
AE
|
EMEA
|
free
|
team
|
internal_policy_qa
|
google
|
gemini-1.5-pro
| 0.278
| 0.832
| 768
| 1,018
| 175
| 1,193
| 514
| 0.38176
| 0.871
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
medium
|
I'm getting a Go error: `TypeError`. Can you explain what it means and how to fix it? Please explain step by step.
|
This is a common pattern; the fix is straightforward. Goal: handle caching strategy reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions...
| 2,321.011673
|
2025-02-21
| 7
| 4
| false
| false
| 5.8171
|
I'm getting a Go error: `TypeError`. Can you explain what it means and how to fix it?
|
You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant.
| false
|
f84eff1764fee544ced395082209fcd5e43e6a0c
| 231
| true
|
INT000036
|
S01548
|
U00442
|
2025-02-25T07:55:30Z
|
test
|
web_app
|
data_analysis
|
DE
|
EMEA
|
pro
|
individual
|
internal_policy_qa
|
anthropic
|
claude-3.5-sonnet
| 0.259
| 0.895
| 1,024
| 268
| 808
| 1,076
| 902
| 0.34432
| 0.758
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
medium
|
Quick question: Can you suggest a few plots to explore churn risk in this dataset of subscriptions? I'd like a practical, engineering-focused answer.
|
Below is a practical plan you can execute. Goal: handle cost per request reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Use schema...
| 1,192.904656
|
2025-02-25
| 7
| 1
| false
| false
| 0.3317
|
Can you suggest a few plots to explore churn risk in this dataset of subscriptions?
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| false
|
62646e5a7026d4f68ab1867a730451326aa3b664
| 242
| true
|
INT000037
|
S00124
|
U00154
|
2025-02-03T08:10:09Z
|
train
|
web_app
|
data_analysis
|
GB
|
EMEA
|
free
|
individual
|
support_strict
|
google
|
gemini-1.5-pro
| 0.354
| 0.88
| 768
| 73
| 670
| 743
| 796
| 0.23776
| 0.842
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 1
|
positive
| false
| 0
|
none
|
auto_resolved
|
low
|
Context for you: Can you suggest a few plots to explore churn risk in this dataset of subscriptions? Can you walk me through a good solution?
|
Below is a decision-focused breakdown. Goal: handle tool-call success rate reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Prefer...
| 933.417085
|
2025-02-03
| 8
| 0
| false
| false
| 0.109
|
Can you suggest a few plots to explore churn risk in this dataset of subscriptions?
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
a15ac130f4f428f0efac738d5c68655674fccc6e
| 240
| true
|
INT000038
|
S01487
|
U00255
|
2025-04-01T09:04:36Z
|
train
|
web_app
|
brainstorming
|
AE
|
EMEA
|
free
|
team
|
analytics_helper
|
anthropic
|
claude-3.5-sonnet
| 0.616
| 0.877
| 1,024
| 710
| 205
| 915
| 1,142
| 0.2928
| 0.321
| true
|
formatting_error
| false
| false
| false
| true
| false
| false
| 0
|
none
| -2
|
negative
| true
| 1
|
add_constraints_to_prompt
|
escalated_to_human
|
medium
|
Quick question: Follow-up: the previous reply did not fully solve the issue. Brainstorm taglines for a productivity app that helps engineers stay focused.
|
Here's a clear, step-by-step answer. Signal: formatting_error while working on customer support automation. Quick diagnosis: Use constrained generation (schema-first prompt) and add unit tests for...
| 801.225919
|
2025-04-01
| 9
| 1
| false
| true
| 3.4634
|
Follow-up: the previous reply did not fully solve the issue. Brainstorm taglines for a productivity app that helps engineers stay focused.
|
You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical.
| true
|
2df52d847c72d1f6b37061123acb53282123086b
| 199
| true
|
INT000039
|
S00223
|
U00205
|
2025-03-05T03:05:09Z
|
train
|
slack
|
customer_support
|
IN
|
APAC
|
free
|
team
|
internal_policy_qa
|
openai
|
gpt-4.1
| 0.829
| 0.986
| 768
| 200
| 375
| 575
| 1,106
| 0.23
| 0.599
| true
|
tool_error
| false
| false
| false
| false
| true
| false
| 1
|
tool_invocation_failed
| null |
no_feedback
| false
| 2
|
regenerate_with_lower_temp
|
escalated_to_human
|
high
|
Can you help me debug this? Follow-up: the previous reply did not fully solve the issue. Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? I'd like a practical, engineering-focused answer.
|
Here are the guardrails I'd put in place. Signal: tool_error while working on slow responses. Quick diagnosis: Separate tool telemetry from model telemetry so you can see which component failed. Recommended...
| 519.891501
|
2025-03-05
| 3
| 2
| false
| false
| 0.5333
|
Follow-up: the previous reply did not fully solve the issue. Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
03bf57d7adc83026d525c8192379aa203b71e1eb
| 209
| true
|
INT000040
|
S00664
|
U00342
|
2025-03-21T08:54:40Z
|
train
|
web_app
|
internal_qa
|
DE
|
EMEA
|
free
|
enterprise_team
|
support_strict
|
local
|
custom-local-8b
| 0.436
| 0.948
| 2,048
| 789
| 18
| 807
| 1,092
| 0.00324
| 0.98
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 1
|
positive
| false
| 0
|
none
|
abandoned
|
medium
|
Quick question: Summarise this internal security policy into three bullet points for non-technical employees.
|
Here's a clear, step-by-step answer. Goal: handle errors reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for errors and add tests before optimizing. - Prefer simple...
| 739.010989
|
2025-03-21
| 8
| 4
| false
| false
| 43.8333
|
Summarise this internal security policy into three bullet points for non-technical employees.
|
You are an internal knowledge assistant helping teammates navigate documentation, policies, and internal tools. Be precise, concise, and point to relevant information and next steps.
| true
|
4e3bb3b7c597daf93de3f611632f4c56cefdec0e
| 233
| true
|
INT000041
|
S00588
|
U00213
|
2025-04-27T22:11:49Z
|
test
|
api
|
customer_support
|
US
|
AMER
|
free
|
team
|
general_assistant
|
local
|
custom-local-8b
| 0.937
| 0.82
| 512
| 1,181
| 314
| 1,495
| 487
| 0.006
| 0.604
| true
|
formatting_error
| false
| false
| false
| true
| false
| false
| 2
|
knowledge_lookup|vector_search
| null |
no_feedback
| false
| 1
|
switch_model_family
|
auto_resolved
|
low
|
I'm stuck on this and need some guidance: Follow-up: the previous reply did not fully solve the issue. Our customer is getting an error when trying to log in to their account. Can you help me debug this? I'd like a practical, engineering-focused answer.
|
Let's turn this into a reliable workflow. Let's stabilize it. Signal: formatting_error while working on missing feature. Quick diagnosis: Use constrained generation (schema-first prompt) and add unit tests for formatting. Recommended...
| 3,069.815195
|
2025-04-27
| 22
| 6
| true
| false
| 3.7611
|
Follow-up: the previous reply did not fully solve the issue. Our customer is getting an error when trying to log in to their account. Can you help me debug this?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
a52fb80193c7c0769c0836852624f4b025a04d2a
| 236
| true
|
INT000042
|
S00107
|
U00013
|
2025-04-14T14:42:30Z
|
train
|
web_app
|
coding_assistant
|
BR
|
AMER
|
pro
|
enterprise_team
|
support_strict
|
anthropic
|
claude-3.5-sonnet
| 0.289
| 0.828
| 768
| 1,336
| 478
| 1,814
| 2,609
| 0.58048
| 0.841
| false
|
none
| false
| false
| false
| false
| false
| false
| 2
|
sql_query|vector_search
| null |
no_feedback
| false
| 0
|
none
|
escalated_to_human
|
low
|
I'm working on something and need help: Write a small example that shows how to handle exceptions properly in Python. I'd like a practical, engineering-focused answer.
|
This is a common pattern; the fix is straightforward. Goal: handle rate limiting reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Prefer simple baselines...
| 695.28555
|
2025-04-14
| 14
| 0
| false
| true
| 2.795
|
Write a small example that shows how to handle exceptions properly in Python.
|
You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant.
| false
|
da34aac46ee8d6d44012043be92e33884c6b4920
| 259
| true
|
INT000043
|
S01431
|
U00213
|
2025-03-08T16:53:16Z
|
train
|
api
|
coding_assistant
|
US
|
AMER
|
free
|
team
|
internal_policy_qa
|
anthropic
|
claude-3.5-sonnet
| 0.157
| 0.877
| 2,048
| 549
| 514
| 1,063
| 947
| 0.34016
| 0.899
| false
|
none
| false
| false
| false
| false
| false
| false
| 2
|
code_run|workflow_orchestrator
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
medium
|
Can you help me debug this? Can you refactor this function to be more readable and efficient while keeping the same behaviour? I'd like a practical, engineering-focused answer.
|
I'll keep this concrete and measurable. Goal: handle async I/O pitfalls reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Start by writing a...
| 1,122.49208
|
2025-03-08
| 16
| 5
| true
| true
| 1.0681
|
Can you refactor this function to be more readable and efficient while keeping the same behaviour?
|
You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant.
| false
|
f84eff1764fee544ced395082209fcd5e43e6a0c
| 249
| true
|
INT000044
|
S00730
|
U00250
|
2025-04-28T07:42:15Z
|
val
|
mobile_app
|
coding_assistant
|
IN
|
APAC
|
free
|
individual
|
code_assistant_secure
|
openai
|
gpt-4.1
| 0.168
| 0.98
| 2,048
| 154
| 630
| 784
| 900
| 0.3136
| 0.701
| false
|
none
| false
| false
| false
| false
| false
| false
| 2
|
http_request|knowledge_lookup
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
medium
|
I'm stuck on this and need some guidance: I'm getting a Go error: `NullPointerException`. Can you explain what it means and how to fix it? I'd like a practical, engineering-focused answer.
|
Let's turn this into a reliable workflow. Goal: handle FastAPI endpoint design reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from...
| 871.111111
|
2025-04-28
| 7
| 0
| false
| false
| 0.2444
|
I'm getting a Go error: `NullPointerException`. Can you explain what it means and how to fix it?
|
You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant.
| false
|
52eadb52b3319d2dab569ce8fb653a0bee56a90f
| 218
| true
|
INT000045
|
S00195
|
U00101
|
2025-03-19T17:12:09Z
|
train
|
web_app
|
coding_assistant
|
CA
|
AMER
|
free
|
enterprise_team
|
internal_policy_qa
|
openai
|
gpt-4o-mini
| 0.333
| 0.842
| 1,536
| 378
| 60
| 438
| 1,908
| 0.00876
| 0.479
| true
|
formatting_error
| false
| false
| false
| true
| false
| false
| 3
|
code_run|email_send|vector_search
| null |
no_feedback
| false
| 2
|
enable_tools
|
abandoned
|
low
|
Follow-up: the previous reply did not fully solve the issue. I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet.
|
Let's make the behavior deterministic and observable. Let's stabilize it. Signal: formatting_error while working on async I/O pitfalls. Quick diagnosis: Use constrained generation (schema-first prompt) and add unit tests for formatting. Recommended...
| 229.559748
|
2025-03-19
| 17
| 2
| false
| true
| 6.3
|
Follow-up: the previous reply did not fully solve the issue. I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet.
|
You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant.
| false
|
f84eff1764fee544ced395082209fcd5e43e6a0c
| 251
| true
|
INT000046
|
S00866
|
U00241
|
2025-03-25T10:39:22Z
|
train
|
internal_tool
|
content_writing
|
US
|
AMER
|
enterprise
|
enterprise_team
|
analytics_helper
|
mistral
|
mistral-large
| 0.967
| 0.859
| 512
| 1,555
| 386
| 1,941
| 2,114
| 0.23292
| 0.52
| true
|
hallucination
| true
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
enable_tools
|
escalated_to_human
|
high
|
I'm working on something and need help: This is coming from an internal team in our company. Turn these bullet points into a short, engaging blog introduction about learning machine learning.
|
Let's break this down into actionable steps. Signal: hallucination while working on A/B testing. Quick diagnosis: Add grounding: retrieve evidence, require citations, and verify key facts....
| 918.164617
|
2025-03-25
| 10
| 1
| false
| true
| 4.0285
|
This is coming from an internal team in our company. Turn these bullet points into a short, engaging blog introduction about learning machine learning.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| false
|
9716fa3b2c6fe39ac0f75ddaad781dfa757a0de9
| 191
| true
|
INT000047
|
S00588
|
U00213
|
2025-04-27T23:18:19Z
|
test
|
api
|
customer_support
|
US
|
AMER
|
free
|
team
|
creative_writer
|
meta
|
llama-3.1-70b
| 0.501
| 0.978
| 256
| 1,187
| 256
| 1,443
| 1,344
| 0.2886
| 0.634
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 1
|
regenerate_with_lower_temp
|
auto_resolved
|
critical
|
Context for you: Follow-up: the previous reply did not fully solve the issue. Our customer is getting an error when trying to log in to their account. Can you help me debug this? I'd like a practical, engineering-focused answer.
|
This is a common pattern; the fix is straightforward. Goal: handle login issues reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions...
| 1,073.660714
|
2025-04-27
| 23
| 6
| true
| false
| 4.6367
|
Follow-up: the previous reply did not fully solve the issue. Our customer is getting an error when trying to log in to their account. Can you help me debug this?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
7a490bfafd7436aea43a528e9fe4cb6db10b9a6b
| 227
| true
|
INT000048
|
S01440
|
U00411
|
2025-02-26T01:35:01Z
|
train
|
web_app
|
customer_support
|
IN
|
APAC
|
pro
|
team
|
creative_writer
|
google
|
gemini-1.5-pro
| 0.336
| 0.9
| 1,024
| 439
| 937
| 1,376
| 3,334
| 0.44032
| 0.82
| false
|
none
| false
| false
| false
| false
| false
| false
| 2
|
code_run|workflow_orchestrator
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
medium
|
I'm stuck on this and need some guidance: I need a short, friendly reply to a customer who is asking about the status of their refund. Can you walk me through a good solution?
|
This is a common pattern; the fix is straightforward. Goal: handle missing feature reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Use...
| 412.717457
|
2025-02-26
| 1
| 2
| false
| false
| 0.4685
|
I need a short, friendly reply to a customer who is asking about the status of their refund.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
7a490bfafd7436aea43a528e9fe4cb6db10b9a6b
| 245
| true
|
INT000049
|
S00358
|
U00415
|
2025-04-03T13:58:33Z
|
train
|
web_app
|
customer_support
|
DE
|
EMEA
|
free
|
individual
|
code_assistant_secure
|
openai
|
gpt-4.1
| 0.516
| 0.999
| 1,536
| 428
| 374
| 802
| 663
| 0.3208
| 0.978
| false
|
none
| false
| false
| false
| false
| false
| false
| 2
|
email_send|http_request
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
high
|
Context for you: I need a short, friendly reply to a customer who is asking about the status of their refund. I'd like a practical, engineering-focused answer.
|
Let's make the behavior deterministic and observable. Goal: handle billing dispute reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Add...
| 1,209.653092
|
2025-04-03
| 13
| 3
| false
| true
| 1.1444
|
I need a short, friendly reply to a customer who is asking about the status of their refund.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
1a8e13c1d6c8047debb9a230bf3ae08524ccb884
| 240
| true
|
INT000050
|
S00517
|
U00411
|
2025-04-29T02:39:18Z
|
train
|
mobile_app
|
brainstorming
|
IN
|
APAC
|
pro
|
team
|
creative_writer
|
local
|
custom-local-8b
| 0.631
| 0.958
| 2,048
| 901
| 421
| 1,322
| 745
| 0.00528
| 0.835
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
high
|
I'm working on something and need help: Brainstorm taglines for a productivity app that helps engineers stay focused. I'd like a practical, engineering-focused answer.
|
Here's the clean way to approach it. Goal: handle developer productivity reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Use schema...
| 1,774.496644
|
2025-04-29
| 2
| 1
| false
| false
| 2.1401
|
Brainstorm taglines for a productivity app that helps engineers stay focused.
|
You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical.
| false
|
6f52c3b4cdce68aa614a61f324617ae8d0e91690
| 237
| true
|
INT000051
|
S00207
|
U00076
|
2025-03-03T09:09:04Z
|
train
|
api
|
customer_support
|
IN
|
APAC
|
free
|
enterprise_team
|
creative_writer
|
local
|
custom-local-8b
| 0.54
| 0.95
| 512
| 843
| 251
| 1,094
| 1,347
| 0.00436
| 0.856
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
medium
|
I'm working on something and need help: I need a short, friendly reply to a customer who is asking about the status of their refund. Please explain step by step.
|
Let's break this down into actionable steps. Goal: handle slow responses reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Prefer simple...
| 812.175204
|
2025-03-03
| 9
| 0
| false
| true
| 3.3586
|
I need a short, friendly reply to a customer who is asking about the status of their refund.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
7a490bfafd7436aea43a528e9fe4cb6db10b9a6b
| 245
| true
|
INT000052
|
S01518
|
U00301
|
2025-03-17T08:59:50Z
|
test
|
web_app
|
customer_support
|
AU
|
APAC
|
free
|
enterprise_team
|
code_assistant_secure
|
meta
|
llama-3.1-70b
| 0.544
| 0.917
| 1,536
| 156
| 79
| 235
| 711
| 0.047
| 0.98
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
critical
|
I'm stuck on this and need some guidance: Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? I'd like a practical, engineering-focused answer.
|
Here's the clean way to approach it. Goal: handle data export request reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Prefer simple...
| 330.520394
|
2025-03-17
| 8
| 0
| false
| false
| 1.9747
|
Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
1a8e13c1d6c8047debb9a230bf3ae08524ccb884
| 238
| true
|
INT000053
|
S01073
|
U00085
|
2025-02-15T13:19:39Z
|
test
|
mobile_app
|
brainstorming
|
US
|
AMER
|
free
|
enterprise_team
|
internal_policy_qa
|
anthropic
|
claude-3.5-sonnet
| 0.343
| 0.841
| 768
| 17
| 454
| 471
| 951
| 0.15072
| 0.838
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
high
|
I'm working on something and need help: Brainstorm taglines for a productivity app that helps engineers stay focused. I'd like a practical, engineering-focused answer.
|
Here's what I'd implement in production. Goal: handle customer support automation reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating....
| 495.268139
|
2025-02-15
| 13
| 5
| true
| true
| 0.0374
|
Brainstorm taglines for a productivity app that helps engineers stay focused.
|
You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical.
| false
|
64f5ffde54eb84c78cab2d2147174c299cd15237
| 234
| true
|
INT000054
|
S00949
|
U00246
|
2025-03-22T09:39:32Z
|
train
|
mobile_app
|
data_analysis
|
IN
|
APAC
|
free
|
individual
|
code_assistant_secure
|
openai
|
gpt-4.1
| 0.303
| 0.95
| 2,048
| 339
| 368
| 707
| 822
| 0.2828
| 0.766
| false
|
none
| false
| false
| false
| false
| false
| false
| 1
|
email_send
| null |
no_feedback
| false
| 0
|
none
|
escalated_to_human
|
low
|
I'm working on something and need help: Help me compute the conversion rate per marketing channel and highlight the top 3 performers. Please explain step by step.
|
Here's what I'd implement in production. Goal: handle user satisfaction reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for user satisfaction and add tests before optimizing. -...
| 860.097324
|
2025-03-22
| 9
| 5
| true
| true
| 0.9212
|
Help me compute the conversion rate per marketing channel and highlight the top 3 performers.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| false
|
4e275efe35fdc513983e7d3f3ad32b50cc391969
| 245
| true
|
INT000055
|
S01406
|
U00164
|
2025-04-02T09:23:06Z
|
train
|
api
|
coding_assistant
|
IN
|
APAC
|
free
|
individual
|
code_assistant_secure
|
mistral
|
mistral-large
| 0.334
| 0.848
| 768
| 867
| 768
| 1,635
| 1,408
| 0.1962
| 0.635
| true
|
tool_error
| false
| false
| false
| false
| true
| false
| 1
|
tool_invocation_failed
| null |
no_feedback
| true
| 1
|
switch_model_family
|
auto_resolved
|
high
|
Quick question: Follow-up: the previous reply did not fully solve the issue. Can you refactor this function to be more readable and efficient while keeping the same behaviour? I'd like a practical, engineering-focused answer.
|
Here's what I'd implement in production. Let's stabilize it. Signal: tool_error while working on caching strategy. Quick diagnosis: Validate tool arguments before calling the tool; reject invalid calls early. Recommended actions: -...
| 1,161.221591
|
2025-04-02
| 9
| 2
| false
| true
| 1.1289
|
Follow-up: the previous reply did not fully solve the issue. Can you refactor this function to be more readable and efficient while keeping the same behaviour?
|
You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant.
| false
|
52eadb52b3319d2dab569ce8fb653a0bee56a90f
| 234
| true
|
INT000056
|
S00283
|
U00214
|
2025-04-21T15:35:05Z
|
test
|
api
|
customer_support
|
GB
|
EMEA
|
enterprise
|
team
|
analytics_helper
|
anthropic
|
claude-3.5-sonnet
| 0.295
| 0.843
| 768
| 1,237
| 535
| 1,772
| 1,189
| 0.56704
| 0.822
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
abandoned
|
low
|
A user says they were double charged this month. Help me draft a clear explanation and next steps.
|
I'll keep this concrete and measurable. Goal: handle billing dispute reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for billing dispute and add tests...
| 1,490.328007
|
2025-04-21
| 15
| 0
| false
| true
| 2.3121
|
A user says they were double charged this month. Help me draft a clear explanation and next steps.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
598eba0ae15195966a9835b68c542f0b34fb88e4
| 219
| true
|
INT000057
|
S00097
|
U00018
|
2025-04-29T13:18:44Z
|
test
|
web_app
|
customer_support
|
GB
|
EMEA
|
free
|
enterprise_team
|
support_strict
|
openai
|
gpt-4o-mini
| 0.313
| 0.841
| 768
| 669
| 216
| 885
| 1,200
| 0.01772
| 0.59
| true
|
hallucination
| true
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 1
|
regenerate_with_lower_temp
|
escalated_to_human
|
medium
|
Follow-up: the previous reply did not fully solve the issue. A user says they were double charged this month. Help me draft a clear explanation and next steps. Can you walk me through a good solution?
|
Here's a clear, step-by-step answer. Let's stabilize it. Signal: hallucination while working on login issues. Quick diagnosis: Refuse when confidence is low; avoid confident guesses. Recommended actions: - Add timeouts and circuit...
| 737.5
|
2025-04-29
| 13
| 1
| false
| true
| 3.0972
|
Follow-up: the previous reply did not fully solve the issue. A user says they were double charged this month. Help me draft a clear explanation and next steps.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
d029d0919f8e306d09ca7001d500c1e6f1c81007
| 233
| true
|
INT000058
|
S01031
|
U00381
|
2025-04-17T17:03:01Z
|
train
|
slack
|
customer_support
|
AE
|
EMEA
|
free
|
individual
|
creative_writer
|
meta
|
llama-3.1-8b
| 0.553
| 0.979
| 2,048
| 155
| 463
| 618
| 1,728
| 0.03708
| 0.483
| true
|
formatting_error
| false
| false
| false
| true
| false
| false
| 1
|
vector_search
| -1
|
negative
| false
| 0
|
add_constraints_to_prompt
|
auto_resolved
|
low
|
Context for you: I need a short, friendly reply to a customer who is asking about the status of their refund. A short, clear answer would be ideal.
|
This is a common pattern; the fix is straightforward. Signal: formatting_error while working on billing dispute. Quick diagnosis: Use constrained generation (schema-first prompt) and add unit tests for...
| 357.638889
|
2025-04-17
| 17
| 3
| false
| true
| 0.3348
|
I need a short, friendly reply to a customer who is asking about the status of their refund.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
7a490bfafd7436aea43a528e9fe4cb6db10b9a6b
| 204
| true
|
INT000059
|
S01204
|
U00030
|
2025-03-14T09:12:42Z
|
test
|
web_app
|
customer_support
|
IN
|
APAC
|
free
|
individual
|
analytics_helper
|
mistral
|
mistral-large
| 0.565
| 0.845
| 768
| 1,056
| 191
| 1,247
| 965
| 0.14964
| 0.209
| true
|
formatting_error
| false
| false
| false
| true
| false
| false
| 3
|
code_run|http_request|knowledge_lookup
| -2
|
negative
| false
| 1
|
regenerate_with_lower_temp
|
escalated_to_human
|
low
|
Quick question: Follow-up: the previous reply did not fully solve the issue. Our customer is getting an error when trying to log in to their account. Can you help me debug this? I'd like a practical, engineering-focused answer.
|
Here are the guardrails I'd put in place. Signal: formatting_error while working on slow responses. Quick diagnosis: Use constrained generation (schema-first prompt) and add unit tests for...
| 1,292.227979
|
2025-03-14
| 9
| 4
| false
| true
| 5.5288
|
Follow-up: the previous reply did not fully solve the issue. Our customer is getting an error when trying to log in to their account. Can you help me debug this?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
598eba0ae15195966a9835b68c542f0b34fb88e4
| 191
| true
|
INT000060
|
S00254
|
U00004
|
2025-02-04T21:16:55Z
|
train
|
mobile_app
|
customer_support
|
US
|
AMER
|
free
|
team
|
internal_policy_qa
|
google
|
gemini-1.5-pro
| 0.578
| 0.855
| 1,024
| 89
| 261
| 350
| 740
| 0.112
| 0.53
| true
|
safety_block
| false
| false
| true
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
switch_model_family
|
auto_resolved
|
high
|
Quick question: I need a short, friendly reply to a customer who is asking about the status of their refund. A short, clear answer would be ideal.
|
Here are the guardrails I'd put in place. Signal: safety_block while working on account verification. Quick diagnosis: Route to a safe-help template and suggest benign resources or best...
| 472.972973
|
2025-02-04
| 21
| 1
| false
| false
| 0.341
|
I need a short, friendly reply to a customer who is asking about the status of their refund.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
03bf57d7adc83026d525c8192379aa203b71e1eb
| 188
| true
|
INT000061
|
S01004
|
U00448
|
2025-04-05T07:40:54Z
|
train
|
api
|
customer_support
|
DE
|
EMEA
|
pro
|
individual
|
support_strict
|
openai
|
gpt-4o-mini
| 1.021
| 0.946
| 768
| 203
| 768
| 971
| 1,066
| 0.0194
| 0.849
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
medium
|
I'm stuck on this and need some guidance: Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? Please explain step by step.
|
We can make this robust with a few changes. Goal: handle billing dispute reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for billing dispute and add tests...
| 910.881801
|
2025-04-05
| 7
| 5
| true
| false
| 0.2643
|
Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
d029d0919f8e306d09ca7001d500c1e6f1c81007
| 223
| true
|
INT000062
|
S00559
|
U00057
|
2025-04-22T15:50:41Z
|
val
|
internal_tool
|
content_writing
|
GB
|
EMEA
|
free
|
enterprise_team
|
analytics_helper
|
local
|
custom-local-8b
| 0.876
| 0.874
| 512
| 420
| 512
| 932
| 1,405
| 0.00372
| 0.794
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
abandoned
|
low
|
I'm working on something and need help: Draft a friendly email announcing a small price increase to our existing customers. A short, clear answer would be ideal.
|
Below is a practical plan you can execute. Goal: handle tool calling reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. -...
| 663.345196
|
2025-04-22
| 15
| 1
| false
| true
| 0.8203
|
Draft a friendly email announcing a small price increase to our existing customers.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| true
|
9716fa3b2c6fe39ac0f75ddaad781dfa757a0de9
| 223
| true
|
INT000063
|
S00015
|
U00068
|
2025-02-03T14:53:23Z
|
test
|
web_app
|
customer_support
|
CA
|
AMER
|
pro
|
individual
|
creative_writer
|
mistral
|
mistral-large
| 0.38
| 0.926
| 768
| 52
| 642
| 694
| 1,782
| 0.08328
| 0.563
| true
|
tool_error
| false
| false
| false
| false
| true
| false
| 1
|
tool_invocation_failed
| -2
|
negative
| false
| 1
|
regenerate_with_lower_temp
|
escalated_to_human
|
low
|
I'm working on something and need help: Follow-up: the previous reply did not fully solve the issue. Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it? Can you walk me through a good solution?
|
We can make this robust with a few changes. Let's stabilize it. Signal: tool_error while working on billing dispute. Quick diagnosis: Validate tool arguments before calling the tool; reject invalid calls early. Recommended actions: - Use...
| 389.450056
|
2025-02-03
| 14
| 0
| false
| true
| 0.081
|
Follow-up: the previous reply did not fully solve the issue. Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
7a490bfafd7436aea43a528e9fe4cb6db10b9a6b
| 240
| true
|
INT000064
|
S01359
|
U00185
|
2025-04-13T22:49:43Z
|
train
|
api
|
content_writing
|
US
|
AMER
|
pro
|
enterprise_team
|
general_assistant
|
openai
|
gpt-4o-mini
| 0.746
| 0.912
| 1,024
| 1,583
| 637
| 2,220
| 570
| 0.0444
| 0.539
| true
|
toxicity
| false
| true
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
add_constraints_to_prompt
|
escalated_to_human
|
critical
|
Turn these bullet points into a short, engaging blog introduction about learning machine learning. A short, clear answer would be ideal.
|
Let's break this down into actionable steps. Let's stabilize it. Signal: toxicity while working on tool calling. Quick diagnosis: Measure false positives/negatives so you don't over-block legitimate queries. Recommended actions: - Use...
| 3,894.736842
|
2025-04-13
| 22
| 6
| true
| false
| 2.4851
|
Turn these bullet points into a short, engaging blog introduction about learning machine learning.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| false
|
a1c74d04f735d164fdc621e3ce3d5bfea1026243
| 237
| true
|
INT000065
|
S00162
|
U00202
|
2025-04-02T14:24:19Z
|
train
|
slack
|
content_writing
|
AE
|
EMEA
|
pro
|
team
|
code_assistant_secure
|
google
|
gemini-1.5-pro
| 0.559
| 0.892
| 2,048
| 430
| 511
| 941
| 838
| 0.30112
| 0.767
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 1
|
positive
| false
| 0
|
none
|
auto_resolved
|
medium
|
Rewrite this paragraph in a clearer and more professional tone. Can you walk me through a good solution?
|
Here's a clear, step-by-step answer. Goal: handle evaluation for LLM systems reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Add telemetry...
| 1,122.911695
|
2025-04-02
| 14
| 2
| false
| true
| 0.8415
|
Rewrite this paragraph in a clearer and more professional tone.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| true
|
20f1dad1d39f7b8df6faaa166fe78024f8d03fd6
| 245
| true
|
INT000066
|
S00354
|
U00233
|
2025-02-21T10:39:16Z
|
val
|
web_app
|
data_analysis
|
EG
|
EMEA
|
enterprise
|
individual
|
analytics_helper
|
meta
|
llama-3.1-70b
| 0.147
| 0.842
| 1,536
| 777
| 1,094
| 1,871
| 1,522
| 0.3742
| 0.449
| true
|
hallucination
| true
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
regenerate_with_lower_temp
|
escalated_to_human
|
low
|
Quick question: Can you suggest a few plots to explore churn risk in this dataset of subscriptions? A short, clear answer would be ideal.
|
Here's what I'd implement in production. Signal: hallucination while working on safety flag rate. Quick diagnosis: Refuse when confidence is low; avoid confident guesses. Recommended actions: - Implement...
| 1,229.303548
|
2025-02-21
| 10
| 4
| false
| true
| 0.7102
|
Can you suggest a few plots to explore churn risk in this dataset of subscriptions?
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| false
|
fbaac57cdb64395ff60fbf79b148e22caaff1431
| 206
| true
|
INT000067
|
S00923
|
U00276
|
2025-04-16T07:23:48Z
|
test
|
web_app
|
coding_assistant
|
IN
|
APAC
|
free
|
team
|
general_assistant
|
google
|
gemini-1.5-pro
| 0.262
| 0.899
| 768
| 1,328
| 319
| 1,647
| 1,723
| 0.52704
| 0.639
| true
|
hallucination
| true
| false
| false
| false
| false
| false
| 3
|
email_send|http_request|knowledge_lookup
| -1
|
negative
| true
| 0
|
manual_post_edit
|
abandoned
|
medium
|
Context for you: I'm getting a JavaScript error: `NullPointerException`. Can you explain what it means and how to fix it? Please explain step by step.
|
Let's break this down into actionable steps. Signal: hallucination while working on JSON schema validation. Quick diagnosis: Add grounding: retrieve evidence, require citations, and verify key...
| 955.890888
|
2025-04-16
| 7
| 2
| false
| false
| 4.163
|
I'm getting a JavaScript error: `NullPointerException`. Can you explain what it means and how to fix it?
|
You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant.
| true
|
3ddc6acb5986d68a027a4c760a5adfbe894b8deb
| 195
| true
|
INT000068
|
S00602
|
U00291
|
2025-03-16T08:32:16Z
|
train
|
slack
|
customer_support
|
IN
|
APAC
|
pro
|
individual
|
internal_policy_qa
|
local
|
custom-local-8b
| 0.7
| 0.861
| 1,536
| 829
| 830
| 1,659
| 450
| 0.00664
| 0.805
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
low
|
Quick question: Our customer is getting an error when trying to log in to their account. Can you help me debug this? A short, clear answer would be ideal.
|
Here's a clear, step-by-step answer. Goal: handle data export request reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for data export request and add tests before optimizing. -...
| 3,686.666667
|
2025-03-16
| 8
| 6
| true
| false
| 0.9988
|
Our customer is getting an error when trying to log in to their account. Can you help me debug this?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
03bf57d7adc83026d525c8192379aa203b71e1eb
| 245
| true
|
INT000069
|
S01217
|
U00379
|
2025-02-19T04:53:33Z
|
val
|
web_app
|
content_writing
|
BR
|
AMER
|
pro
|
individual
|
analytics_helper
|
google
|
gemini-1.5-pro
| 0.662
| 0.876
| 256
| 899
| 256
| 1,155
| 1,079
| 0.3696
| 0.806
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
abandoned
|
high
|
Rewrite this paragraph in a clearer and more professional tone. I'd like a practical, engineering-focused answer.
|
Let's make the behavior deterministic and observable. Goal: handle LLM reliability reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Prefer simple...
| 1,070.435589
|
2025-02-19
| 4
| 2
| false
| false
| 3.5117
|
Rewrite this paragraph in a clearer and more professional tone.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| false
|
9716fa3b2c6fe39ac0f75ddaad781dfa757a0de9
| 251
| true
|
INT000070
|
S00211
|
U00013
|
2025-03-31T12:16:09Z
|
test
|
web_app
|
content_writing
|
BR
|
AMER
|
pro
|
enterprise_team
|
support_strict
|
meta
|
llama-3.1-8b
| 0.578
| 0.926
| 1,024
| 1,295
| 662
| 1,957
| 1,268
| 0.11744
| 0.596
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
high
|
I'm working on something and need help: Rewrite this paragraph in a clearer and more professional tone. I'd like a practical, engineering-focused answer.
|
I'll keep this concrete and measurable. Goal: handle LLM reliability reliably, with guardrails for formatting and failure handling. Plan: - Add telemetry fields for latency/tokens/cost so you can debug regressions quickly. - Prefer simple...
| 1,543.375394
|
2025-03-31
| 12
| 0
| false
| true
| 1.9562
|
Rewrite this paragraph in a clearer and more professional tone.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| true
|
75b7366387b6cf4f5631ec9dd298a359e5bb9c1d
| 241
| true
|
INT000071
|
S01314
|
U00251
|
2025-03-19T08:00:04Z
|
train
|
api
|
content_writing
|
DE
|
EMEA
|
enterprise
|
individual
|
analytics_helper
|
openai
|
gpt-4.1
| 0.618
| 0.974
| 1,536
| 1,660
| 900
| 2,560
| 1,099
| 1.024
| 0.821
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
medium
|
I'm stuck on this and need some guidance: Rewrite this paragraph in a clearer and more professional tone.
|
This is a common pattern; the fix is straightforward. Goal: handle A/B testing reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Use schema...
| 2,329.390355
|
2025-03-19
| 8
| 2
| false
| false
| 1.8444
|
Rewrite this paragraph in a clearer and more professional tone.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| true
|
9716fa3b2c6fe39ac0f75ddaad781dfa757a0de9
| 243
| true
|
INT000072
|
S01168
|
U00115
|
2025-02-15T14:46:56Z
|
train
|
web_app
|
coding_assistant
|
US
|
AMER
|
free
|
individual
|
general_assistant
|
anthropic
|
claude-3.5-sonnet
| 0.316
| 0.911
| 1,536
| 208
| 138
| 346
| 1,332
| 0.11072
| 0.708
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 1
|
positive
| false
| 0
|
none
|
escalated_to_human
|
low
|
I'm stuck on this and need some guidance: Can you refactor this function to be more readable and efficient while keeping the same behaviour? Can you walk me through a good solution?
|
Let's break this down into actionable steps. Goal: handle API retry logic reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Add telemetry fields for...
| 259.75976
|
2025-02-15
| 14
| 5
| true
| true
| 1.5072
|
Can you refactor this function to be more readable and efficient while keeping the same behaviour?
|
You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant.
| true
|
3ddc6acb5986d68a027a4c760a5adfbe894b8deb
| 252
| true
|
INT000073
|
S00506
|
U00171
|
2025-03-04T08:32:10Z
|
test
|
mobile_app
|
data_analysis
|
GB
|
EMEA
|
free
|
team
|
internal_policy_qa
|
openai
|
gpt-4.1
| 0.35
| 0.918
| 256
| 489
| 12
| 501
| 1,391
| 0.2004
| 0.694
| false
|
none
| false
| false
| false
| false
| false
| false
| 2
|
email_send|workflow_orchestrator
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
medium
|
Context for you: Can you suggest a few plots to explore churn risk in this dataset of subscriptions? A short, clear answer would be ideal.
|
Below is a practical plan you can execute. Goal: handle cost per request reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for cost per request and add tests before optimizing. - Use...
| 360.172538
|
2025-03-04
| 8
| 1
| false
| false
| 40.75
|
Can you suggest a few plots to explore churn risk in this dataset of subscriptions?
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| false
|
62646e5a7026d4f68ab1867a730451326aa3b664
| 249
| true
|
INT000074
|
S00211
|
U00013
|
2025-03-31T12:16:25Z
|
test
|
web_app
|
content_writing
|
BR
|
AMER
|
pro
|
enterprise_team
|
code_assistant_secure
|
google
|
gemini-1.5-pro
| 0.861
| 0.901
| 512
| 324
| 474
| 798
| 1,751
| 0.25536
| 0.586
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
low
|
Quick question: Draft a friendly email announcing a small price increase to our existing customers. Please explain step by step.
|
Let's make the behavior deterministic and observable. Goal: handle A/B testing reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Start by...
| 455.739577
|
2025-03-31
| 12
| 0
| false
| true
| 0.6835
|
Draft a friendly email announcing a small price increase to our existing customers.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| false
|
20f1dad1d39f7b8df6faaa166fe78024f8d03fd6
| 242
| true
|
INT000075
|
S00003
|
U00003
|
2025-02-03T14:28:35Z
|
train
|
mobile_app
|
customer_support
|
CA
|
AMER
|
free
|
individual
|
creative_writer
|
google
|
gemini-1.5-pro
| 0.335
| 0.892
| 1,536
| 1,049
| 243
| 1,292
| 659
| 0.41344
| 0.666
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
medium
|
I'm working on something and need help: Our customer is getting an error when trying to log in to their account. Can you help me debug this? Can you walk me through a good solution?
|
Here's what I'd implement in production. Goal: handle login issues reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. -...
| 1,960.546282
|
2025-02-03
| 14
| 0
| false
| true
| 4.3169
|
Our customer is getting an error when trying to log in to their account. Can you help me debug this?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
7a490bfafd7436aea43a528e9fe4cb6db10b9a6b
| 220
| true
|
INT000076
|
S00225
|
U00431
|
2025-03-20T04:54:32Z
|
train
|
web_app
|
content_writing
|
US
|
AMER
|
free
|
enterprise_team
|
internal_policy_qa
|
openai
|
gpt-4.1
| 0.867
| 0.87
| 2,048
| 1,027
| 348
| 1,375
| 932
| 0.55
| 0.671
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
low
|
I'm working on something and need help: Turn these bullet points into a short, engaging blog introduction about learning machine learning. Can you walk me through a good solution?
|
This is a common pattern; the fix is straightforward. Goal: handle evaluation for LLM systems reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Start by...
| 1,475.321888
|
2025-03-20
| 4
| 3
| false
| false
| 2.9511
|
Turn these bullet points into a short, engaging blog introduction about learning machine learning.
|
You are a writing assistant helping users craft clear, engaging, and well-structured content. Keep the tone natural, readable, and aligned with the user's intent.
| false
|
db47a2ba00ac8f8120dcd2fd47d3648a8f594c66
| 257
| true
|
INT000077
|
S01240
|
U00044
|
2025-03-20T15:13:05Z
|
train
|
api
|
coding_assistant
|
BR
|
AMER
|
free
|
individual
|
code_assistant_secure
|
meta
|
llama-3.1-8b
| 0.173
| 0.856
| 1,024
| 823
| 368
| 1,191
| 760
| 0.07148
| 0.336
| true
|
safety_block
| false
| false
| true
| false
| false
| false
| 3
|
email_send|sql_query|vector_search
| null |
no_feedback
| false
| 0
|
enable_tools
|
escalated_to_human
|
medium
|
Can you help me debug this? I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet.
|
Here are the guardrails I'd put in place. Signal: safety_block while working on unit test mocking. Quick diagnosis: Log the trigger category to tune your safety policy. Recommended actions: - Slice metrics by...
| 1,567.105263
|
2025-03-20
| 15
| 3
| false
| true
| 2.2364
|
I need help understanding why this asynchronous code is not awaiting correctly. Explain with a small code snippet.
|
You are a senior software engineer helping users with code, debugging, and best practices. Provide clear explanations, structured steps, and high-quality code examples when relevant.
| false
|
52eadb52b3319d2dab569ce8fb653a0bee56a90f
| 211
| true
|
INT000078
|
S00030
|
U00148
|
2025-02-18T00:54:25Z
|
val
|
web_app
|
data_analysis
|
AU
|
APAC
|
pro
|
enterprise_team
|
code_assistant_secure
|
openai
|
gpt-4.1
| 0.326
| 0.91
| 256
| 993
| 10
| 1,003
| 1,470
| 0.4012
| 0.753
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 1
|
positive
| false
| 0
|
none
|
auto_resolved
|
low
|
I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user.
|
Let's turn this into a reliable workflow. Goal: handle latency p95 reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for latency p95 and add tests before optimizing. - Add telemetry...
| 682.312925
|
2025-02-18
| 0
| 1
| false
| false
| 99.3
|
I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
4e275efe35fdc513983e7d3f3ad32b50cc391969
| 248
| true
|
INT000079
|
S00804
|
U00139
|
2025-02-22T08:45:35Z
|
train
|
api
|
customer_support
|
US
|
AMER
|
free
|
individual
|
internal_policy_qa
|
meta
|
llama-3.1-8b
| 0.795
| 0.894
| 256
| 635
| 256
| 891
| 1,181
| 0.05348
| 0.959
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
critical
|
Context for you: I need a short, friendly reply to a customer who is asking about the status of their refund. I'd like a practical, engineering-focused answer.
|
Let's turn this into a reliable workflow. Goal: handle data export request reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Start by writing...
| 754.445385
|
2025-02-22
| 8
| 5
| true
| false
| 2.4805
|
I need a short, friendly reply to a customer who is asking about the status of their refund.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
03bf57d7adc83026d525c8192379aa203b71e1eb
| 246
| true
|
INT000080
|
S00085
|
U00061
|
2025-04-23T19:50:15Z
|
train
|
web_app
|
data_analysis
|
EG
|
EMEA
|
pro
|
enterprise_team
|
support_strict
|
openai
|
gpt-4.1
| 0.282
| 0.913
| 2,048
| 1,101
| 504
| 1,605
| 765
| 0.642
| 1
| false
|
none
| false
| false
| false
| false
| false
| false
| 1
|
vector_search
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
medium
|
Context for you: Help me compute the conversion rate per marketing channel and highlight the top 3 performers. Can you walk me through a good solution?
|
Let's turn this into a reliable workflow. Goal: handle cost per request reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from...
| 2,098.039216
|
2025-04-23
| 19
| 2
| false
| false
| 2.1845
|
Help me compute the conversion rate per marketing channel and highlight the top 3 performers.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
a15ac130f4f428f0efac738d5c68655674fccc6e
| 211
| true
|
INT000081
|
S01505
|
U00050
|
2025-04-28T16:15:16Z
|
train
|
api
|
customer_support
|
EG
|
EMEA
|
free
|
individual
|
analytics_helper
|
anthropic
|
claude-3.5-sonnet
| 0.502
| 0.935
| 512
| 426
| 512
| 938
| 1,280
| 0.30016
| 0.795
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
low
|
Can you help me debug this? Our customer is getting an error when trying to log in to their account. Can you help me debug this?
|
Here's a clear, step-by-step answer. Goal: handle missing feature reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. - Start by writing a...
| 732.8125
|
2025-04-28
| 16
| 0
| false
| true
| 0.832
|
Our customer is getting an error when trying to log in to their account. Can you help me debug this?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
598eba0ae15195966a9835b68c542f0b34fb88e4
| 239
| true
|
INT000082
|
S01155
|
U00335
|
2025-04-24T03:58:49Z
|
train
|
mobile_app
|
brainstorming
|
IN
|
APAC
|
enterprise
|
individual
|
analytics_helper
|
openai
|
gpt-4.1
| 0.31
| 0.933
| 768
| 1,423
| 129
| 1,552
| 1,835
| 0.6208
| 0.673
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 0
|
neutral
| false
| 0
|
none
|
abandoned
|
high
|
Can you help me debug this? I need naming ideas for an internal tool that tracks experiments and model runs. I'd like a practical, engineering-focused answer.
|
Below is a decision-focused breakdown. Goal: handle customer support automation reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for customer support...
| 845.776567
|
2025-04-24
| 3
| 3
| false
| false
| 11.031
|
I need naming ideas for an internal tool that tracks experiments and model runs.
|
You are a creative assistant helping users explore ideas and options. Suggest multiple alternatives, structure them clearly, and stay practical.
| true
|
2df52d847c72d1f6b37061123acb53282123086b
| 217
| true
|
INT000083
|
S00535
|
U00420
|
2025-02-01T09:50:52Z
|
train
|
internal_tool
|
data_analysis
|
EG
|
EMEA
|
free
|
individual
|
code_assistant_secure
|
meta
|
llama-3.1-70b
| 0.306
| 0.962
| 1,024
| 585
| 602
| 1,187
| 1,139
| 0.2374
| 0.606
| true
|
formatting_error
| false
| false
| false
| true
| false
| false
| 0
|
none
| -1
|
negative
| false
| 1
|
decompose_task
|
auto_resolved
|
medium
|
Can you help me debug this? Follow-up: the previous reply did not fully solve the issue. I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. Can you walk me through a good solution?
|
Here are the guardrails I'd put in place. Signal: formatting_error while working on safety flag rate. Quick diagnosis: Use constrained generation (schema-first prompt) and add unit tests for...
| 1,042.14223
|
2025-02-01
| 9
| 5
| true
| true
| 0.9718
|
Follow-up: the previous reply did not fully solve the issue. I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
4e275efe35fdc513983e7d3f3ad32b50cc391969
| 193
| true
|
INT000084
|
S00172
|
U00268
|
2025-02-25T09:59:33Z
|
train
|
web_app
|
data_analysis
|
GB
|
EMEA
|
pro
|
enterprise_team
|
internal_policy_qa
|
meta
|
llama-3.1-70b
| 0.285
| 0.875
| 512
| 1,493
| 512
| 2,005
| 729
| 0.401
| 0.899
| false
|
none
| false
| false
| false
| false
| false
| false
| 3
|
email_send|http_request|knowledge_lookup
| 2
|
positive
| false
| 1
|
manual_post_edit
|
auto_resolved
|
critical
|
I'm stuck on this and need some guidance: Follow-up: the previous reply did not fully solve the issue. I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type. A short, clear answer would be ideal.
|
This is a common pattern; the fix is straightforward. Goal: handle user satisfaction reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Use...
| 2,750.342936
|
2025-02-25
| 9
| 1
| false
| true
| 2.916
|
Follow-up: the previous reply did not fully solve the issue. I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
62646e5a7026d4f68ab1867a730451326aa3b664
| 242
| true
|
INT000085
|
S01154
|
U00298
|
2025-04-08T09:39:26Z
|
test
|
web_app
|
data_analysis
|
FR
|
EMEA
|
free
|
enterprise_team
|
code_assistant_secure
|
openai
|
gpt-4o-mini
| 0.264
| 0.865
| 512
| 943
| 208
| 1,151
| 1,282
| 0.02304
| 0.766
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| null |
no_feedback
| false
| 0
|
none
|
auto_resolved
|
low
|
Can you help me debug this? I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type.
|
This is a common pattern; the fix is straightforward. Goal: handle tool-call success rate reliably, with guardrails for formatting and failure handling. Plan: - Use schema validation (e.g., Pydantic) to prevent bad inputs from propagating. -...
| 897.815913
|
2025-04-08
| 9
| 1
| false
| true
| 4.5337
|
I have a CSV with user sessions. Show me a quick breakdown of sessions per country and device type.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| false
|
4e275efe35fdc513983e7d3f3ad32b50cc391969
| 244
| true
|
INT000086
|
S00677
|
U00259
|
2025-03-08T00:39:47Z
|
train
|
slack
|
customer_support
|
IN
|
APAC
|
free
|
enterprise_team
|
code_assistant_secure
|
openai
|
gpt-4o-mini
| 0.611
| 0.814
| 2,048
| 879
| 84
| 963
| 1,453
| 0.01924
| 0.42
| true
|
hallucination
| true
| false
| false
| false
| false
| false
| 0
|
none
| -1
|
negative
| true
| 0
|
decompose_task
|
escalated_to_human
|
medium
|
Quick question: Our customer is getting an error when trying to log in to their account. Can you help me debug this? Can you walk me through a good solution?
|
Let's turn this into a reliable workflow. Signal: hallucination while working on billing dispute. Quick diagnosis: Add grounding: retrieve evidence, require citations, and verify key facts....
| 662.76669
|
2025-03-08
| 0
| 5
| true
| false
| 10.4643
|
Our customer is getting an error when trying to log in to their account. Can you help me debug this?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
1a8e13c1d6c8047debb9a230bf3ae08524ccb884
| 192
| true
|
INT000087
|
S00566
|
U00030
|
2025-04-07T16:05:40Z
|
train
|
web_app
|
data_analysis
|
IN
|
APAC
|
free
|
individual
|
code_assistant_secure
|
openai
|
gpt-4.1
| 0.074
| 0.823
| 512
| 1,045
| 512
| 1,557
| 1,481
| 0.6228
| 0.678
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 0
|
neutral
| false
| 0
|
none
|
auto_resolved
|
low
|
Help me compute the conversion rate per marketing channel and highlight the top 3 performers.
|
Here's a clear, step-by-step answer. Goal: handle token usage reliably, with guardrails for formatting and failure handling. Plan: - Prefer simple baselines first; then iterate based on measured failure slices. - Start by writing a small...
| 1,051.316678
|
2025-04-07
| 16
| 0
| false
| true
| 2.041
|
Help me compute the conversion rate per marketing channel and highlight the top 3 performers.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
4e275efe35fdc513983e7d3f3ad32b50cc391969
| 240
| true
|
INT000088
|
S00534
|
U00293
|
2025-03-10T15:49:33Z
|
train
|
slack
|
data_analysis
|
GB
|
EMEA
|
enterprise
|
individual
|
internal_policy_qa
|
openai
|
gpt-4.1
| 0.251
| 0.915
| 1,536
| 950
| 134
| 1,084
| 1,734
| 0.4336
| 0.989
| false
|
none
| false
| false
| false
| false
| false
| false
| 0
|
none
| 2
|
positive
| false
| 0
|
none
|
auto_resolved
|
critical
|
Can you help me debug this? This is coming from an internal team in our company. I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user. Please explain step by step.
|
We can make this robust with a few changes. Goal: handle safety flag rate reliably, with guardrails for formatting and failure handling. Plan: - Start by writing a small function boundary for safety flag rate and add tests before optimizing. - Prefer...
| 625.144175
|
2025-03-10
| 15
| 0
| false
| true
| 7.0896
|
This is coming from an internal team in our company. I want a short summary of key metrics for this dataset: total users, active users, and average revenue per user.
|
You are a data analysis assistant helping users reason about data, metrics, and models. Explain trade-offs, outline steps, and keep the language accessible but precise.
| true
|
62646e5a7026d4f68ab1867a730451326aa3b664
| 253
| true
|
INT000089
|
S00644
|
U00194
|
2025-02-17T08:53:22Z
|
train
|
mobile_app
|
customer_support
|
EG
|
EMEA
|
free
|
enterprise_team
|
code_assistant_secure
|
openai
|
gpt-4o-mini
| 0.634
| 0.941
| 1,536
| 936
| 142
| 1,078
| 3,391
| 0.02156
| 0.369
| true
|
tool_error
| false
| false
| false
| false
| true
| false
| 3
|
code_run|knowledge_lookup|workflow_orchestrator
| null |
no_feedback
| true
| 1
|
add_constraints_to_prompt
|
escalated_to_human
|
high
|
Follow-up: the previous reply did not fully solve the issue. Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it?
|
I'll keep this concrete and measurable. Signal: tool_error while working on billing dispute. Quick diagnosis: Separate tool telemetry from model telemetry so you can see which component...
| 317.900324
|
2025-02-17
| 8
| 0
| false
| false
| 6.5915
|
Follow-up: the previous reply did not fully solve the issue. Hi, I'm having an issue with my billing. The invoice total doesn't match what I expected. Can you check it?
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| false
|
1a8e13c1d6c8047debb9a230bf3ae08524ccb884
| 188
| true
|
INT000090
|
S01459
|
U00049
|
2025-04-14T07:08:30Z
|
train
|
api
|
customer_support
|
FR
|
EMEA
|
free
|
team
|
analytics_helper
|
mistral
|
mistral-large
| 0.749
| 0.893
| 512
| 979
| 479
| 1,458
| 598
| 0.17496
| 0.556
| true
|
hallucination
| true
| false
| false
| false
| false
| false
| 0
|
none
| -2
|
negative
| true
| 0
|
add_constraints_to_prompt
|
abandoned
|
critical
|
Quick question: A user says they were double charged this month. Help me draft a clear explanation and next steps. A short, clear answer would be ideal.
|
Let's break this down into actionable steps. Signal: hallucination while working on data export request. Quick diagnosis: Refuse when confidence is low; avoid confident guesses. Recommended actions: - Use...
| 2,438.12709
|
2025-04-14
| 7
| 0
| false
| false
| 2.0438
|
A user says they were double charged this month. Help me draft a clear explanation and next steps.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
598eba0ae15195966a9835b68c542f0b34fb88e4
| 207
| true
|
INT000091
|
S00581
|
U00243
|
2025-04-01T08:23:52Z
|
train
|
api
|
customer_support
|
EG
|
EMEA
|
free
|
individual
|
analytics_helper
|
meta
|
llama-3.1-70b
| 0.166
| 0.958
| 768
| 36
| 535
| 571
| 929
| 0.1142
| 0.615
| true
|
formatting_error
| false
| false
| false
| true
| false
| false
| 2
|
sql_query|vector_search
| -1
|
negative
| false
| 1
|
add_constraints_to_prompt
|
auto_resolved
|
low
|
I'm working on something and need help: Follow-up: the previous reply did not fully solve the issue. A user says they were double charged this month. Help me draft a clear explanation and next steps.
|
Here's what I'd implement in production. Signal: formatting_error while working on slow responses. Quick diagnosis: Use constrained generation (schema-first prompt) and add unit tests for...
| 614.639397
|
2025-04-01
| 8
| 1
| false
| false
| 0.0673
|
Follow-up: the previous reply did not fully solve the issue. A user says they were double charged this month. Help me draft a clear explanation and next steps.
|
You are a helpful customer support assistant for a SaaS product. Answer clearly, empathetically, and step-by-step while keeping the response concise and practical.
| true
|
598eba0ae15195966a9835b68c542f0b34fb88e4
| 190
| true
|
π€π LLM System Ops Telemetry (Synthetic)
A synthetic, production-style, multi-table LLM telemetry dataset designed for LLMOps analytics and decision-grade experiments.
It supports monitoring cost, latency, tokens, failures, safety flags, tool usage, and user feedback at the interaction level, with rollups at the session and user levels β plus an SFT table aligned 1:1 with interactions and a prompt/config dimension.
- Synthetic data (safe for teaching, prototyping, and portfolio notebooks).
- Not real user data.
cost_usdand token fields are synthetic estimates (not billing truth).
π Dataset summary
- Time coverage (UTC): 2025-02-01 β 2025-04-30
- Core grain: 1 row = 1 LLM interaction (request β response)
- Tables (configs):
interactions,sessions_summary,users_summary,prompts_lookup,sft - Split:
splitis deterministic and group-safe, derived fromsession_idhashing (prevents session leakage)
π§Ύ Whatβs inside
Files
data/llm_system_interactions.csvβ interaction-level telemetry (core fact table)data/llm_system_sessions_summary.csvβ session-level aggregatesdata/llm_system_users_summary.csvβ user-level aggregatesdata/llm_system_prompts_lookup.csvβ prompt/config dimension table keyed byprompt_iddata/llm_system_instruction_tuning_samples.csvβ instruction-tuning samples aligned 1:1 with interactionsdocs/data_dictionary.mdβ schema, types, formulas, allowed values, and leakage notes
Repository layout
.
ββ data/
β ββ llm_system_interactions.csv
β ββ llm_system_sessions_summary.csv
β ββ llm_system_users_summary.csv
β ββ llm_system_prompts_lookup.csv
β ββ llm_system_instruction_tuning_samples.csv
ββ docs/
ββ data_dictionary.md
π Relational structure (keys & joins)
llm_system_users_summary (user_id)
βββ llm_system_sessions_summary (session_id, user_id)
βββ llm_system_interactions (interaction_id, session_id, user_id, prompt_id)
βββ llm_system_instruction_tuning_samples (sample_id, interaction_id, prompt_id)
llm_system_prompts_lookup (prompt_id) ββ< llm_system_interactions.prompt_id
Primary keys
users_summary:user_idsessions_summary:session_idinteractions:interaction_idprompts_lookup:prompt_idsft:sample_id
Foreign keys
sessions_summary.user_id β users_summary.user_idinteractions.session_id β sessions_summary.session_idinteractions.user_id β users_summary.user_idinteractions.prompt_id β prompts_lookup.prompt_idsft.interaction_id β interactions.interaction_id(1:1)sft.prompt_id β prompts_lookup.prompt_id(many-to-one)
π§ Important semantics
Text fields (preview vs full text)
interactionscontains only a preview:response_text_snippetresponse_text_snippet_len_charsresponse_text_snippet_is_truncated
Full text lives in
sft:- raw:
raw_request_text,raw_response_text - SFT-ready:
sft_user_prompt,sft_assistant_response
- raw:
Group-safe split
Use split for train/val/test evaluation.
Avoid random row-level splits, or you may leak session patterns across splits.
Leakage note (modeling)
Some observability fields are redundant by design.
Example: when predicting is_failure, drop failure_type and failure-related flags (and any post-resolution fields).
π οΈ How to use
Load with Datasets
from datasets import load_dataset, get_dataset_config_names
repo_id = "tarekmasryo/llm-system-ops-production-telemetry-sft-data"
print("Configs:", get_dataset_config_names(repo_id))
# default config (interactions)
interactions = load_dataset(repo_id)["train"].to_pandas()
# specific tables
sessions = load_dataset(repo_id, "sessions_summary")["train"].to_pandas()
users = load_dataset(repo_id, "users_summary")["train"].to_pandas()
prompts = load_dataset(repo_id, "prompts_lookup")["train"].to_pandas()
sft = load_dataset(repo_id, "sft")["train"].to_pandas()
print(interactions.shape, sessions.shape, users.shape, prompts.shape, sft.shape)
Clone the dataset repository (local)
git clone https://huggingface.co/datasets/tarekmasryo/llm-system-ops-production-telemetry-sft-data
cd llm-system-ops-production-telemetry-sft-data
Local load (after cloning)
import pandas as pd
interactions = pd.read_csv("data/llm_system_interactions.csv")
sessions = pd.read_csv("data/llm_system_sessions_summary.csv")
users = pd.read_csv("data/llm_system_users_summary.csv")
prompts = pd.read_csv("data/llm_system_prompts_lookup.csv")
sft = pd.read_csv("data/llm_system_instruction_tuning_samples.csv")
Example join
df = (
interactions
.merge(sessions[["session_id", "failure_rate", "total_requests"]], on="session_id", how="left")
.merge(prompts[["prompt_id", "instruction_template", "use_case"]], on="prompt_id", how="left")
)
print(df.shape)
print(df["split"].value_counts(dropna=False))
π― Suggested use cases
- Monitoring & observability: trends for cost/latency/tokens/failure rate; peak-hour slices; alert rules
- Failure RCA: tool_error vs hallucination vs safety_block; retries and escalation effectiveness
- Costβquality trade-offs: model comparisons under quality Γ cost Γ latency; rollout gating policies
- Tool usage analytics: impact of tools on quality/failure/latency; tool-error patterns
- Feedback analysis: CSAT by use_case/tier/region; response rates; negative feedback investigation
- SFT workflows: align telemetry with the 1:1 SFT table for instruction-tuning experiments
ποΈ Notes
- This dataset is fully synthetic and generated for benchmarking/education/EDA workflows.
- Token and cost fields are synthetic estimates (not billing truth).
- Refer to
docs/data_dictionary.mdfor detailed schema, formulas, allowed values, and leakage guidance.
π§Ύ Citation
Tarek Masryo. (2025). LLM System Ops Telemetry (Synthetic).
π License
CC BY 4.0 (Attribution) β free to share and adapt with attribution.
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