DIdn't get Inference Provider credits

#1
by Anulo2 - opened
Toad HF Inference Explorers org

Hey there, I've added billing information to my profile and joined the org but I did not receive the free 20$ credits, is there something I'm missing
Huge thank you for this, it's very useful for students like me

Toad HF Inference Explorers org

I'm in the same boat. Would love to get this figured out if possible. Still a noob trying to get toad setup but I'm not giving up yet lol

Toad HF Inference Explorers org

I thought the same thing too, then I was charged for a Pro sub in February. When I looked at invoices (https://huggingface.co/settings/billing/invoices) I noticed that I had Dec and Jan for free, which means I got $20 worth of free credit ($10 for Dec, then $10 for Jan) without really being informed about it. I've canceled my Pro sub for now but it would have been better if more notice had been provided. I probably would have done more with it.

Toad HF Inference Explorers org

@CoffeeU4EA Thanks for sharing. I'm not sure about your specific situation but the HF Pro subscription is not the same thing as $20 worth of free Inference Provider credits. That subscription only gives you $2 worth of inference credits per month (substantially less value in terms of inference credits). Curious to know why you got that free 2 months though haha. Maybe you signed up for some other promotion and forgot?

Toad HF Inference Explorers org

Hey all, I am in the same boat as well. Hopefully some super busy person pays attention to our crys for help lol

Toad HF Inference Explorers org

Yea, I even tried deleting and adding back the payment method because instructions explicitly say you have to have a billing method on file.

Toad HF Inference Explorers org

I've tried the same without any luck.

hi everyone! thanks for reporting and sorry for the wait, we've just reapplied the promo and you should be all set with 1 month PRO and $20 HF credits ๐Ÿš€ The PRO subscription will auto-renew when the free trial subscription is over. Reach out to billing@huggingface.co though if you have further questions about your account - happy to help! ๐Ÿค—

Toad HF Inference Explorers org

THanks, when can we expect them_ยก?

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